Legal

Welcome to reaLeaDs! By accessing or using our website, application, or services (“Services”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, do not access or use our Services.

1. Services Overview

reaLeaDs provides data aggregation, skip tracing, and lead enrichment services intended for real estate professionals and businesses. Our Services help users obtain publicly available and third-party aggregated information, including, but not limited to, contact details, corporate officer information, and ownership data.

The Services are designed to assist with lead discovery, enrichment, and business development, not to provide verified identity, ownership, or creditworthiness determinations.

2. No Consumer Reports / No FCRA Uses

reaLeaDs is not a consumer reporting agency and does not provide “consumer reports” as defined by the U.S. Fair Credit Reporting Act (FCRA) or similar laws. You agree that you will not use the Services, or any data obtained from the Services, for any of the following purposes (collectively, “Prohibited FCRA Uses”):

• Employment-related decisions (including hiring, promotion, retention, or termination)
• Tenant or housing eligibility screening
• Credit eligibility, extensions of credit, or credit-related decisions
• Insurance underwriting, rating, or eligibility
• Any other purpose that qualifies as a “permissible purpose” under the FCRA or similar laws

If you use the Services for any Prohibited FCRA Uses, you do so entirely at your own risk, and you acknowledge that reaLeaDs has not authorized or endorsed such uses and will have no responsibility or liability arising from them.

3. User Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts. By using the Services, you represent and warrant that:

• You meet these eligibility requirements; and
• If you are using the Services on behalf of a business entity, you have full authority to bind that entity to these Terms.

4. Acceptable Use; Compliance with Laws

You agree that you will use the Services only for lawful business purposes and in compliance with all applicable laws and regulations, including, without limitation:

• Data protection and privacy laws
• Telemarketing and communications laws (including the Telephone Consumer Protection Act “TCPA”)
• CAN-SPAM and other anti-spam regulations
• Do-Not-Call and opt-out rules
• Any applicable state or international consumer protection laws

Without limiting the generality of the above, you agree not to:

1. Use the Services to send unsolicited marketing or spam communications in violation of applicable law.
2. Use the Services in any manner that infringes, misappropriates, or violates any third party’s rights (including privacy, publicity, or intellectual property rights).
3. Use the Services to harass, threaten, or harm any person.
4. Attempt to gain unauthorized access to, interfere with, or disrupt the integrity or performance of the Services or related systems.
5. Attempt to reverse engineer, decompile, or otherwise derive the source or underlying ideas of the Services.
6. Use the Services in any manner that could damage the reputation or operation of reaLeaDs or its data sources.

Violation of this Section may result in immediate suspension or termination of your account, at our sole discretion, without notice, and may expose you to civil and/or criminal liability. You are solely responsible for how you use any data obtained from the Services.

5. Data Sourcing, Third-Party Providers, and Legal Responsibility

reaLeaDs processes information supplied by users and information supplied to reaLeaDs by independent upstream data providers. reaLeaDs does not create, collect, extract, scrape, harvest, crawl, or otherwise acquire raw data from third-party websites or platforms. All data processed or returned through the Services originates exclusively from (i) information voluntarily uploaded by users, and (ii) information supplied to reaLeaDs by third-party data providers who represent that their data is lawfully available and derived from public, publicly accessible, or otherwise permissibly obtainable sources. reaLeaDs does not disclose, specify, or detail the origin, methods, technologies, data collection practices, or sourcing channels used by any upstream provider, and reaLeaDs does not independently verify or guarantee the legality, accuracy, or provenance of any such data.

reaLeaDs’ role is limited to processing and transforming data provided by third parties; reaLeaDs does not act as a data broker, data seller, or provider of raw third-party datasets. reaLeaDs generates only derivative, analytical, organizational, or probabilistic outputs based on data supplied by users and upstream vendors.

Vendor Reliance Safe Harbor

reaLeaDs reasonably relies on representations made by upstream providers regarding the lawful availability and permissible use of the data they supply. reaLeaDs has no obligation to audit, investigate, supervise, or otherwise confirm the sourcing methods, data collection practices, or compliance posture of any upstream provider, and such responsibility rests solely with the provider.

No Duty to Monitor

reaLeaDs has no duty or obligation to monitor, review, audit, or police the data supplied by users or upstream vendors, nor any duty to monitor user activity, user conduct, or user compliance with any applicable law. reaLeaDs does not undertake and expressly disclaims any responsibility for screening, validating, or evaluating data for legal compliance, accuracy, completeness, or adherence to third-party terms of service.

Users expressly acknowledge and agree that reaLeaDs does not independently investigate, verify, validate, guarantee, warrant, or make any representation regarding: (a) the legality of any data’s original acquisition; (b) the methods or technologies used by upstream vendors to obtain or generate such data; (c) the accuracy, completeness, timeliness, provenance, or fitness for any purpose of such data; or (d) whether the data is compliant with any website terms of service, contractual restrictions, copyright rules, or privacy laws. reaLeaDs expressly disclaims all liability arising from or relating to the sourcing, acquisition, scraping, extraction, harvesting, or legality of any third-party data, whether supplied by users or provided by upstream vendors.

No Representation of Third-Party Rights

reaLeaDs does not represent, warrant, or guarantee that any data supplied to or processed by the Services does not infringe upon any third-party rights, contractual restrictions, website terms, or intellectual property protections. Users accept full responsibility for ensuring that their use of any enriched or derivative output complies with such rights and restrictions.

Users further acknowledge that reaLeaDs functions solely as a downstream processor and transformation service, providing data organization, correlation, enrichment, AI-based ranking, scoring, and other analytical or derivative outputs. No output generated by reaLeaDs constitutes a representation of fact about any individual or entity; all outputs are probabilistic, inferential, and informational in nature, and are dependent on the quality and legality of data supplied by users and upstream vendors.

Users agree that they are solely responsible for: (i) ensuring that any data they upload to the Services is lawfully obtained and processed; (ii) verifying that their use of enriched or derivative outputs complies with all applicable laws, regulations, and industry standards; and (iii) determining whether any output is appropriate for their intended business use. Users shall not rely on the Services as a substitute for legal due diligence, data verification, or compliance review.

To the fullest extent permitted by law, users agree that reaLeaDs shall have no liability of any kind — whether direct, indirect, incidental, consequential, statutory, tort-based, or otherwise — arising out of or related to: (a) the sourcing, acquisition, extraction, scraping, or legality of any data provided by upstream vendors or users; (b) any claim that upstream vendor data was obtained in violation of law or third-party rights; (c) any dispute between a user and any data source or upstream vendor; or (d) any downstream use, misuse, or reliance on enriched or transformed outputs. Users agree to indemnify, defend, and hold harmless reaLeaDs from any claims, damages, liabilities, losses, penalties, or expenses (including attorneys’ fees) arising from their data, their use of the Services, or any third-party claims relating to the origin, acquisition, or legality of data processed through the Services.

6. Data Accuracy and Limitations

You acknowledge and agree that:

• All data, information, scores, matches, rankings, and outputs returned by the Services are inherently probabilistic and inferential in nature and may be incomplete, outdated, inaccurate, misattributed, or incorrectly associated.
• reaLeaDs does not verify the identity of individuals, the ownership of properties, the accuracy of contact information, or the correctness of any third-party data.
• Any matches, rankings, scores, or enrichment outputs are estimates provided solely to assist with internal business analysis and decision-making and do not constitute verified facts or representations of truth.

Disclaimer

All data and results are provided strictly “AS IS” and “AS AVAILABLE”, for informational and internal business purposes only. reaLeaDs makes no representations or warranties of any kind, whether express, implied, statutory, or otherwise, including any warranties of accuracy, completeness, timeliness, merchantability, fitness for a particular purpose, non-infringement, or compliance with law. You are solely responsible for independently verifying any information before relying on it or making business, legal, or financial decisions.

You remain at all times the owner and controller of any input data you upload to the Services and are solely responsible for ensuring that:

• such input data is lawfully obtained, used, and processed; and
• your submission and use of such data complies with all applicable laws, regulations, and third-party obligations.

7. Prohibition on Resale, Redistribution, and Repackaging

All data, content, reports, analyses, and results provided through the Services (collectively, “Output Data”), whether derived from proprietary processes, public records, or third-party integrations, are licensed solely for the internal business use of the purchasing user. Except as expressly permitted below, users may not resell, redistribute, sublicense, repackage, publish, disclose, or otherwise make available any Output Data, in whole or in part, to any third party without the prior written consent of reaLeaDs.

Users may share Output Data internally within their organization and with their employees, contractors, or professional advisors acting on their behalf and subject to confidentiality obligations, provided that such sharing does not:

• constitute resale or public distribution,
• create or support a competing product or service,
• populate third-party databases, or
• circumvent reaLeaDs’ role as the provider of the Services.

Any violation of this provision constitutes a material breach and may result in immediate suspension or termination of access, injunctive relief, damages, and recovery of attorneys’ fees.

8. Fees and Payments

Fees for the Services are displayed at the time of purchase or otherwise communicated to you. Unless expressly stated otherwise:

• All fees are non-refundable once Services are rendered or credits are consumed, regardless of data accuracy, completeness, or results.
• reaLeaDs may modify pricing, plans, or fees at any time by providing notice, including by updating the website.

Your continued use of the Services following any pricing change constitutes acceptance of the updated pricing. You are responsible for all charges incurred through your account, whether authorized by you or not.

reaLeaDs uses independent third-party payment processors to facilitate transactions. By making a purchase, you acknowledge and agree that:

• All payment processing, refunds, chargebacks, and disputes are handled solely by the applicable third-party processor.
• reaLeaDs does not collect or store full payment card details.
• reaLeaDs is not responsible for payment errors, delays, failed transactions, unauthorized charges, or processor outages.

Your relationship with any payment processor is governed exclusively by that processor’s terms and policies.

9. No Professional Advice

All information, data, and content provided through the Services is for general informational purposes only. reaLeaDs does not provide:

• legal advice,
• financial, tax, or investment advice,
• compliance, regulatory, or due-diligence services,
• investigative, identity-verification, or background-check services.

The Services are not a substitute for professional advice. You are solely responsible for obtaining advice from qualified professionals regarding your use of the Services and compliance with any legal or regulatory obligations.

10. Limitation of Liability

To the maximum extent permitted by law, reaLeaDs and its affiliates, officers, directors, employees, contractors, and agents shall not be liable to you or any third party for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or business interruption, arising out of or relating to:

• your access to or use of (or inability to use) the Services;
• any data, Output Data, or results obtained through the Services;
• data accuracy, sourcing, legality, or third-party rights;
• unauthorized access to your account; or
• the conduct of any third party.

In no event shall reaLeaDs’ total aggregate liability exceed the amount paid by you to reaLeaDs for the Services during the twelve (12) months preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless reaLeaDs and its affiliates, officers, directors, employees, contractors, and agents from and against all claims, damages, liabilities, losses, penalties, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• your use or misuse of the Services or Output Data;
• your uploaded data or representations regarding its legality;
• your violation of these Terms or any applicable law;
• any third-party claim alleging unlawful data sourcing, use, communications, or regulatory non-compliance; or
• any Prohibited FCRA Uses or violations of TCPA, CAN-SPAM, or similar laws.

reaLeaDs may assume exclusive control of the defense at your expense.

12. Suspension and Termination

We may, at any time and in our sole discretion, without liability to you:

• Suspend or terminate your access to the Services;
• Remove or disable access to any data associated with your account;

including, without limitation, if:

• We reasonably believe you have violated these Terms or applicable law;
• Your use of the Services creates a security, legal, or reputational risk; or
• Required by law, regulation, or a governmental or judicial order.

You may stop using the Services at any time. Termination will not relieve you of any obligations or fees incurred before the effective date of termination, and Sections that by their nature should survive (including, without limitation, Sections 2, 4–7, 10–13, 15–16) shall survive termination.

13. Modifications to Services or Terms

reaLeaDs may modify, update, or discontinue the Services (in whole or in part) at any time, with or without notice. We may also revise these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of the Services after any such changes constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue use of the Services.

14. Governing Law

These Terms and any dispute arising out of or relating to them or the Services shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. You agree that the exclusive jurisdiction and venue for any legal action or proceeding arising out of or relating to these Terms or the Services shall be the state and federal courts located in Miami-Dade County, Florida, and you hereby irrevocably submit to the personal jurisdiction of such courts.

reaLeaDs LLC (“ReaLeads,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, store, and disclose information when you access or use our website, products, and services (collectively, the “Services”).

1. Information We Collect

1.1 Information You Provide to Us

Account and Contact Information. We collect information such as your name, email address, and other contact details when you create an account, place an order, upload data, or communicate with us.

Uploaded Data. You may upload files or datasets, including business contact lists, property data, or other business-related information (“Customer Data”), in order to use our enrichment and skip tracing Services. You represent and warrant that you have the legal right to upload and use such data and that your submission complies with all applicable laws.

1.2 Information Collected Automatically

We may automatically collect technical and usage information, including:

• IP address, browser type, device identifiers
• Usage logs, pages visited, and interactions with the Services
• Cookies and similar tracking technologies

2. How We Use Information

We use collected information for the following purposes:

• To provide, operate, maintain, and improve the Services
• To process transactions and manage accounts
• To store, process, enrich, analyze, and transform uploaded data
• To develop new products, features, datasets, and analytical models
• To communicate with you regarding the Services
• To enforce our Terms of Service and protect our legal rights
• To comply with legal and regulatory obligations

3. Customer Data; License and Use Rights

3.1 License Grant

By uploading Customer Data, you grant reaLeaDs a non-exclusive, worldwide, perpetual, royalty-free license to:

• store, host, process, analyze, enrich, transform, and retain such data;
• create derivative works, analytical outputs, and aggregated datasets;
• use such data to improve the Services, develop new offerings, and for internal business purposes.

3.2 Aggregation, Enrichment, and Derived Data

reaLeaDs may combine Customer Data with data from other sources, apply enrichment, scoring, ranking, and analytical processes, and generate derived, aggregated, or de-identified datasets. To the extent permitted by applicable law, reaLeaDs may use, license, commercialize, or otherwise make available such aggregated, enriched, or derived data, provided that it is not presented as verified factual information about any specific individual and is used in compliance with applicable privacy laws.

3.3 Data Retention

We retain personal information and Customer Data for as long as reasonably necessary to:

• provide and support the Services;
• maintain business and operational records;
• resolve disputes and enforce agreements;
• comply with legal obligations.

We may retain enriched or derived datasets even after account termination, subject to applicable law.

4. Sharing of Information

We may share information under the following circumstances:

• Service Providers: With vendors who support hosting, analytics, enrichment, payment processing, and operations.
• Legal Compliance: When required by law, regulation, subpoena, or governmental request.
• Business Transactions: In connection with a merger, acquisition, financing, or asset sale.
• Commercial Use: As part of aggregated, enriched, or derived datasets, to the extent permitted by law.

5. Payments

ReaLeads uses independent third-party payment processors to handle all payment transactions. We do not directly collect or store payment card details. All payment-related disputes, chargebacks, and transaction issues are managed through the third-party payment provider. We are not liable for any errors, security breaches, or issues arising from the use of third-party payment services. You should review the payment provider’s terms and privacy policies before completing transactions.

6. Your Rights

6.1 Legal Bases for Processing (GDPR)

For individuals in the EEA, our processing is based on:

• Contractual necessity
• Legitimate interests (including service improvement, analytics, and commercial development)
• Legal obligations
• Consent, where required

You may object to processing based on legitimate interests as described below.

6.2 GDPR Rights (EEA Residents)

You may request access, correction, deletion, restriction, portability, or object to processing. Requests can be submitted to support@skiptracerealeads.com.

6.3 CCPA / CPRA Rights (California Residents)

California residents have the right to:

• Know what personal information is collected and used
• Request deletion (subject to exemptions)
• Opt out of the sale or sharing of personal information, where applicable
• Not be discriminated against for exercising rights

Note: reaLeaDs may engage in data sharing or commercialization activities that may be considered a “sale” or “sharing” under California law. You may opt out by contacting support@skiptracerealeads.com.

7. Cookies

We use cookies to operate, secure, and analyze our Services. You may control cookies through your browser settings.

8. Security

We implement reasonable technical and organizational safeguards. However, no system is completely secure, and you use the Services at your own risk.

9. International Transfers

Your data may be processed in the United States or other jurisdictions. Appropriate safeguards are used where required by law.

10. Children

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” at the top will be updated. Your continued use of the Services after any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact

For any questions or to exercise your rights under this Policy, please contact:

reaLeaDs LLC
support@skiptracerealeads.com